Quality

Carl Hirschmann Quality Promise

The quality of our products and services defines us and guarantees the stability and advancement of our enterprise. This is our quality promise:

We want our customers to be satisfied!

Therefore it is necessary, that our products and services meet the customer's requirements in function, price and lead time. So, the real aim of our work is not the product but a satisfied customer.

• The customer is our focus.
• The customer defines the quality of our products and services.
• The customer has the right to precise products of the highest quality, delivered on time, and at a fair price. 

To satisfy our customers, we expect an unwavering commitment to the quality and innovation of our products and services from every member of our team. All employees take part in continuous development and training programs and are empowered by opportunities for continuing education and skill enhancement.

The quality of our products, and our success, is achieved through continuous growth and development. Every Carl Hirschmann employee views quality as the most important aspect of their work and strives to improve their performance.

It is important to recognize and eliminate not just errors, but the possibility of errors. Failure prevention has priority over error elimination. To ensure the value of our products is not compromised, we have instituted a quality management program aligned with the German Institute for Standardization ISO 9001-2000, which is continuously enhanced.